Contact JL Family Services
Start Your Therapy Journey Faster
You’re in the right place. Whether you’re feeling overwhelmed, stuck, or simply ready for support, our secure intake process makes it easy to start therapy now and connect with the right therapist for your needs.
Share the type of therapy you want, your therapist preferences — because the right connection matters — and anything else that will help us match you well. If you already know who you’d like to meet with, just include their name and we’ll check their schedule.
Complete the Secure Intake Form
What Happens After Your Complete Form
Intake Review
We review your intake documents and the needs you’ve shared to understand how to support you effectively.
Team Assignment
A clinical team member is assigned to your case and will reach out within 36 hours by text, email, or phone.
Need Help?
If you haven’t heard from us within the expected timeframe, text 872-312-8257 for immediate assistance.
Consult Call
You’ll complete a free telephone consult so we can confirm your needs, preferences, and best therapist match.
Verification
Finish your intake documents and we’ll verify your insurance benefits or review self-pay details before your first session.
Schedule Session
Once everything is complete and verified, you can schedule your first therapy session with your therapist.
What Matters Most to Us
Your preferences really do matter. Whether you’re looking for a certain therapist style, background, identity, availability, or session format, tell us what feels right for you. We’ll honor your requests whenever possible and keep you updated if there are any limitations. You can choose the setup that works for your life—telehealth anywhere we’re licensed or in-person sessions in select locations. We also keep billing clear and stress-free by verifying your insurance, outlining your costs, and offering payment plans when needed. And no worries about privacy—everything you share is encrypted and protected in your Client Portal.
If This Is a Crisis
If you are in immediate danger, thinking about harming yourself or others, or need urgent support, please contact the 988 Suicide & Crisis Lifeline right now.
You can call or text 988 or go to your nearest emergency room.
Ready to Start Therapy Now?
Take the first step by completing the secure form.
Our team will follow up quickly to help you begin care with the right therapist.
Prefer to talk directly?
Contact our intake team texting us at 872-312-8257 or [email protected].
